International shipping

Package Tracking

Please note that tracking information is not available for orders shipped outside the United States via USPS, so we will be unable to provide shipping status once the package is out of our hands. 

To add tracking services to your package, please contact us before you place your order, and we will work with you to upgrade your shipping method.

Duties, taxes, and customs clearance fees

We are required by US federal law to provide accurate values and contents on customs forms. Please note that orders shipped outside the US may be assessed customs fees by the government of the destination country. These fees are not included in our shipping charge. If you are unfamiliar with the customs fees in your country, please check with your local customs office for more information. 

If you refuse to pay the fees assessed by your local customs office, your shipment will be returned to us and we will be charged the customs fees, plus return shipping costs. We therefore cannot issue refunds for customs fees, shipping, or the cost of your order if you decline to pay the customs fees.

Shipping Rates & Delivery Times

Please see our Shipping Rates & Delivery Times page for more info.

News & updates