FAQ

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We are here to help! Email: eric@aircooledartifacts.com or Chat.

Mon-Fri: 10AM-5PM EDT / Sat-Sun: Closed

Orders & shipping

Shipping cost will depend on your exact shipping address. For your convenience, there is a shipping rates calculator in the shopping cart. We offer several shipping tiers depending on your location, budget, and delivery speed requirements.

In stock items leave our Decatur, GA workshop within 1-2 business days. Once shipped, most US orders take anywhere from 2 to 10 business days to arrive.

International delivery times may vary between 2 and 4 weeks.

For your convenience, estimated delivery dates are shown in the cart.

Yes! If you are local to the Atlanta area, we offer in-person delivery services for your order, often on the next available business day, up to 15 miles from the Avondale Estates / Decatur area. This delivery option is available at checkout.

Please feel welcome to contact us with any questions prior to your order. We are happy to help!

Yes. International shipping options are available at checkout.

Returns & exchanges

You can review our return policy here.

Custom restorations

Net 15. If not paid within 30 days, any restored components become part of our inventory and will be sold if there is no prior communication.

General questions

Air-Cooled Artifacts is based in Decatur, GA, just outside of Atlanta.

Mon-Fri 10AM-5PM EDT.

Air-Cooled Artifacts
c/o Lane Russell LLC
15 Franklin St #351
Avondale Estates, GA 30002

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